24/7 Bilingual Intake: Reaching Claimants When and How They Need You.
Accidents do not happen during business hours, and many injured people are more comfortable in Spanish. A claimant who asks for help on a Saturday night, or who has to rely on a family member to translate, is easy to lose. Nexus Crash includes 24/7 intake support in English and Spanish through Legal Support Cases, Inc., so requests are handled when they are made.
What that gives your firm:
■ No missed requests after hours: a claimant who asks for help at night or on a weekend is not lost to the next firm.
■ Spanish-speaking claimants served properly: the conversation and consent happen in the claimant’s own language.
■ Capacity without new hires: your firm adds coverage without adding staff, shifts or overtime.
■ Your hours respected: live transfers arrive during your agreed transfer hours, and other requests become scheduled callbacks.
■ Consistent records: every conversation, in either language, produces the same request and consent documentation.
■ Works with either delivery option: screening and transfers for Live Transfers, completed intake and signed documents for New Client Matters.
Your firm captures more of the claimants who ask for help, without stretching your team or changing your hours.
Funding is also available for firms that qualify, and we can connect you with our funding source: https://nexuslegal.group/programs/attorney-funding
Book a 15-Minute Call: https://calendly.com/nexuslegalgroup
See the full program: https://nexuslegal.group/programs/nexus-crash
Rob Parker
Managing Partner, Nexus Legal Group
rob@nexuslegal.group | 855-925-1035
Program availability and outreach methods depend on source terms, jurisdiction-specific review, and approved scope. Nonprofit participation is not a blanket compliance exemption. Nexus is not a law firm and does not provide legal advice.