Compare leads and signed-case models for Uber and Lyft sexual assault dockets and choose the one that fits your firm's intake.
Every firm building an Uber or Lyft sexual assault docket eventually faces the same question: do we want leads our team works, or signed cases our attorneys review? There is no universally right answer. The right model depends on your intake capacity, your staff's experience with trauma-informed conversations and how quickly you want to scale.
This guide walks through both options so you can make the decision with clear eyes.
In a lead model, Nexus Legal Group delivers screened inquiries that match the criteria your firm sets. Your own intake team makes contact, conducts the conversation, gathers documentation and presents your engagement agreement.
A lead model is a strong fit when:
· Your firm already has an experienced, trauma-informed intake team.
· You want full control over every survivor conversation from first contact.
· You have the staffing to respond quickly, including evenings and weekends.
· You prefer a lower cost per unit and are prepared to manage conversion yourself.
The tradeoff is time and staffing. Sexual assault intake is not a five-minute call. It requires patience, privacy and the ability to let a survivor set the pace. If your team is stretched across multiple dockets, conversion can suffer.
In a signed-case model, the work through engagement is handled for you. Your firm receives executed engagement or retainer packages, organized for attorney review. Your attorneys still make every acceptance, conflict and representation decision.
A signed-case model is a strong fit when:
· You want to grow a rideshare docket without adding intake staff.
· Your team's capacity is committed to existing case work.
· You want predictable monthly volume tied to firm-defined criteria.
· You value organized files that arrive ready for attorney evaluation.
The tradeoff is a higher price per unit, offset by the intake cost, staff time and conversion risk your firm no longer carries.
Before you choose, answer these questions honestly:
· How many new rideshare matters can our intake team responsibly handle each month?
· Do we have staff trained to speak with sexual assault survivors?
· What does our current lead-to-signed conversion rate look like on sensitive case types?
· How quickly do we want to reach our target docket size?
· What documentation do our attorneys need before accepting a case?
If your answers point to limited capacity or a need for speed, signed cases usually make more sense. If you have a strong team and want maximum control, leads may be the better value.
Many firms start with one model and adjust. Some begin with a smaller signed-case allocation to evaluate file quality, then add leads once their team is comfortable. Others run leads in-house and supplement with signed cases during busy months. A national program should be flexible enough to accommodate both.
Regardless of the model you choose, a well-run rideshare program should give you:
· A defined scope. Nexus Legal Group's program is limited to sexual assault connected to Uber or Lyft rides. No accidents, no harassment-only matters.
· Your criteria. You define what qualifies, so files match your firm's standards.
· Clear file information. Platform, whether the survivor booked on their own account or rode on another person's booking, trip date and general location.
· Attorney control. Legal decisions stay with your firm, always.
The best model is the one your firm can sustain. Matching your acquisition model to your real capacity protects survivors from slow or uneven follow-up and protects your firm from paying for inquiries that never convert.
Talk with Nexus Legal Group about which model fits your firm, along with your criteria, monthly volume and pricing. Email team@nexuslegal.group or call 855-925-1035 or set up a convenient time using our calendar link: https://calendly.com/nexuslegalgroup
Nexus Legal Group is a legal marketing and consulting company, not a law firm, and does not provide legal advice. All case acceptance, conflict and representation decisions rest with the receiving law firm. No outcome, eligibility or recovery is guaranteed. Litigation information is current as of October 2026 and provided for general informational purposes.